Refund Policy

Last updated: July 21, 2026

Nano Torque Diesel sells custom diesel tuning files, related digital services, and limited hardware.

Digital tunes & calibration files

Custom tunes and calibration files are digital goods. Sales are final once delivery has begun (email, download link, ezlynk cloud upload, or file transfer).

  • If we have not started work, contact us within 24 hours to request cancellation.
  • If a delivered file is defective or wrong, contact us within 7 days for repair/replace at no charge.
  • No refunds for change-of-mind, wrong vehicle selected, or files already flashed.

ezlynk Binary Auto Upload Service

Once package instructions / template delivery is sent, the order is considered started. Unused credits are generally non-refundable; we will make it right if the failure is on our side.

Hardware & rentals

  • Purchased hardware: Unopened items may be returned within 14 days of delivery for a refund minus shipping. Opened/used devices only for warranty if defective.
  • Rentals: Rental fees are non-refundable after the window starts. Deposits return when the device comes back in good condition.

Email nanotorquesolutions@gmail.com or call/text 937-710-7831 with your order number.